Terms & Conditions
Formscape ("Company," "we," "us," or "our")
Last updated: 14 September 2026
These Terms and Conditions ("Terms") govern the provision of architectural visualization services, including but not limited to exterior renders, interior renders, conceptual imagery, aerial and site renderings, and presentation visuals ("Services") by Formscape to any client ("Client," "you") who engages our Services, whether by submitting a quote request, accepting a written quotation, making a payment, or otherwise instructing us to begin work.
By requesting a quote, submitting project materials, or engaging our Services in any way, you agree to be bound by these Terms in full.
1. Definitions
"Deliverables" means the final rendered images, visuals, or other output specified in the agreed quotation.
"Project Materials" means all files, drawings, models, references, specifications, and other information provided by the Client for the purpose of producing the Deliverables.
"Quotation" means the written estimate of scope, price, and timeline issued by the Company for a specific project, whether by email or through a formal document.
"Associate Visualizer" means any third-party visualization professional engaged by the Company, under a separate agreement between the Company and that professional, to perform work on a Client project on the Company's behalf.
2. Scope of Services
2.1 The Company provides architectural visualization services for architects, interior designers, developers, students, and design teams, including exterior renders, interior renders, conceptual imagery, aerial and site renderings, and presentation visuals.
2.2 The exact scope of each project — including the number of images, views, resolution, level of detail, and any 3D modelling required — will be defined in a written Quotation. No work will commence until the Quotation is agreed in writing (including by email confirmation) between the Company and the Client.
2.3 Any request that falls outside the agreed Quotation (including additional views, significant design changes, or new deliverables not originally scoped) will be treated as a Change Order and may incur additional charges and/or affect the delivery timeline, as set out in Clause 6.
3. Client Obligations and Project Materials
3.1 The Client is responsible for providing accurate, complete, and timely Project Materials, including 3D models, CAD drawings (plans, elevations, sections), material references, and visual references, as applicable to the project.
3.2 The Company's ability to meet the agreed timeline and quality expectations is directly dependent on the completeness and accuracy of the Project Materials provided. Delays or inaccuracies arising from incomplete, incorrect, or late Project Materials are not the responsibility of the Company, and any resulting delay to delivery will not constitute a breach of these Terms by the Company.
3.3 The Client warrants that it has the legal right to share all Project Materials provided to the Company, and that such materials do not infringe the intellectual property rights, confidentiality obligations, or other rights of any third party. The Client agrees to indemnify and hold the Company harmless against any claim, loss, or liability arising from a breach of this warranty.
4. Quotations, Pricing, and Payment
4.1 Pricing is determined on a per-project basis, taking into account project complexity, modelling requirements, number of images, resolution, level of detail, and turnaround time. Quotations may be issued on a per-image basis or as a complete project package, depending on scope.
4.2 All Quotations are valid for 14 days from the date of issue unless otherwise stated. The Company reserves the right to revise a Quotation if project requirements change or if the Quotation has expired.
4.3 Payment terms will be confirmed at the time of quotation. Depending on the scope of the project, the Company may require:
A non-refundable deposit of 50% before work commences; and
The remaining balance due upon final delivery, prior to the release of final high-resolution files.
4.4 The Company reserves the right to withhold final Deliverables (including high-resolution files) until payment in full has been received.
4.5 Late payments may accrue interest at 5.25% per month, or the maximum rate permitted by applicable law, whichever is lower, and the Company reserves the right to suspend work on any active or future project until overdue amounts are settled.
4.6 All prices are exclusive of applicable taxes (e.g. GST), which will be added to invoices where legally required.
5. Turnaround and Delivery
5.1 Turnaround time depends on the scale, complexity, number of views, and level of detail required, and will be confirmed in the Quotation. The Company aims to complete every project as quickly as practically possible while maintaining quality, but all timelines provided are estimates, not guarantees, unless expressly agreed in writing as a fixed deadline.
5.2 Where a Client has a specific deadline, this must be communicated at the time of the initial inquiry or quotation request. The Company will confirm in writing whether the requested turnaround can be accommodated. Deadlines agreed after work has commenced may not be guaranteed and may be subject to a rush fee.
5.3 The Company is not liable for any direct or indirect loss, damages, or costs arising from missed deadlines caused by factors outside its reasonable control, including but not limited to incomplete Project Materials, delayed Client feedback, delayed payment, or force majeure events (see Clause 13).
6. Revisions and Change Orders
6.1 Work-in-progress images will be shared with the Client during the project so that feedback can be incorporated before final Deliverables are produced.
6.2 The number and scope of included revisions will be agreed before the project begins and specified in the Quotation. Reasonable revisions within the agreed scope (e.g. adjustments to materials, lighting, landscaping, furniture, or camera positioning) are included at no extra charge, up to the agreed limit.
6.3 Any of the following will be treated as a Change Order, subject to additional charges and/or timeline adjustment, at the Company's sole discretion:
Revisions requested beyond the agreed number of rounds;
Significant changes to the design, modelling, number of views, or overall project scope;
Changes requested after a Deliverable has been marked as final and approved by the Client.
6.4 The Company will notify the Client of any additional cost or timeline impact before proceeding with a Change Order, and will not proceed without the Client's written approval.
7. Deliverables and File Formats
7.1 The primary Deliverable is the final rendered imagery, supplied in high resolution suitable for presentations, digital use, and most print requirements. Specific sizes, formats, or resolutions may be requested and will be confirmed in the Quotation.
7.2 The 3D model, source files, and working files used to produce the Deliverables are not included as part of the standard Deliverables unless expressly agreed in writing, at additional cost, before the project begins.
7.3 The Company reserves the right to retain project files (including models and source files) for its own records and potential future reference, subject to the confidentiality obligations in Clause 9.
8. Intellectual Property
8.1 Upon full payment of all invoiced amounts, the Company grants the Client a non-exclusive, worldwide, perpetual licence to use the final Deliverables for the purposes disclosed at the time of the project request (including but not limited to presentations, marketing, client communication, and design development).
8.2 Ownership of the underlying 3D models, working files, techniques, and any proprietary tools or assets used by the Company in producing the Deliverables remains with the Company at all times, unless explicitly transferred in writing under a separate agreement.
8.3 The Client may not resell, sublicense, transfer or represent the Deliverables as the work of a party other than the Company without prior written consent, except where the Deliverables are used in the Client's own design presentations, marketing, or client communications in the ordinary course of the Client's business.
8.4 The Company retains the right to use completed final visuals for its own portfolio, website, social media, and promotional purposes, unless the Client explicitly requests otherwise in writing before final delivery. Where a Client requires confidentiality of the final visuals (e.g. for unreleased or commercially sensitive projects), this must be agreed in writing in advance, and may be reflected in the Quotation.
9. Confidentiality
9.1 All Project Materials, drawings, models, references, and related information shared by the Client are treated as confidential and will be used solely for the purpose of delivering the agreed Services.
9.2 The Company will not disclose Client confidential information to any third party, except:
To Associate Visualizers engaged to perform work on the project, who will be bound by confidentiality obligations at least as protective as those in these Terms (see Clause 12); or
Where required by law or a valid legal process.
9.3 This confidentiality obligation survives the completion or termination of the engagement and continues indefinitely, unless the Client's information becomes publicly available through no fault of the Company.
10. Cancellation and Refunds
10.1 If the Client cancels a project after work has commenced, the Client remains liable for payment for all work completed up to the point of cancellation, calculated on a pro-rata or fixed-fee basis as set out in the Quotation.
10.2 Deposits are non-refundable once work has commenced, as they secure the Company's time and resource allocation for the project.
10.3 The Company reserves the right to terminate an engagement, with written notice, if:
The Client fails to make payment as agreed;
The Client fails to provide necessary Project Materials or feedback within a reasonable time, causing indefinite delay; or
The Client engages in abusive, unlawful, or unreasonable conduct toward the Company or any Associate Visualizer.
10.4 In the event of termination by the Company under Clause 10.3, the Client remains liable for payment for all work completed to date.
11. Limitation of Liability
11.1 The Company will perform the Services with reasonable skill and care. However, to the maximum extent permitted by applicable law:
The Company's total liability arising out of or in connection with any project, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the Client for that specific project.
The Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of business opportunity, or reputational harm, even if advised of the possibility of such damages.
The Company is not liable for delays, errors, or issues arising from inaccurate, incomplete, or late Project Materials provided by the Client.
The Company is not liable for how the Client or any third party uses, presents, or relies upon the Deliverables, including in relation to construction, planning approvals, marketing claims, or contractual representations made to others based on the visuals.
11.2 Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded under applicable law.
12. Associate Visualizer Network (Subcontracted Work)
12.1 The Client acknowledges and agrees that the Company may, at its sole discretion, engage one or more vetted Associate Visualizers to perform some or all of the modelling, rendering, or production work on a given project, while the Company retains responsibility for client communication, quality control, project management, and final delivery.
12.2 Engagement of an Associate Visualizer does not alter the Client's contractual relationship, which remains solely with the Company. The Client shall have no direct contractual relationship with, and no obligation to pay, any Associate Visualizer.
12.3 The Company remains fully responsible to the Client for the quality, confidentiality, and timely delivery of the Services, regardless of whether the work is performed directly by the Company or by an Associate Visualizer on its behalf.
12.4 All Associate Visualizers engaged by the Company will be required to sign a confidentiality and non-disclosure agreement with the Company prior to receiving any Client Project Materials, binding them to confidentiality obligations consistent with Clause 9.
12.5 Compensation arrangements between the Company and any Associate Visualizer (including commission percentages) are strictly internal to the Company and are not the concern of, and shall not be disclosed to, the Client.
12.6 The Client agrees not to directly solicit, hire, or engage any Associate Visualizer introduced through the Company for competing or independent work, for a period of [Insert Duration, e.g. 12 months] from the date of last engagement with the Company, without the Company's prior written consent. This clause is intended to protect the integrity of the Company's professional network.
13. Force Majeure
The Company shall not be held liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, internet or power outages, illness, government restrictions, or other events of force majeure.
14. Remote Working Arrangement
The Client acknowledges that the entire process — including consultation, file sharing, feedback, and delivery — may be conducted remotely through email, file-sharing platforms, and online communication, and agrees that this does not affect the validity or enforceability of any agreement formed under these Terms.
15. Amendments to These Terms
The Company reserves the right to update or modify these Terms at any time. The version of the Terms in effect at the time a Quotation is agreed will govern that specific engagement. Continued use of the Company's Services after an update constitutes acceptance of the revised Terms for future engagements.
16. Governing Law and Dispute Resolution
16.1 These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g. India / Maharashtra], without regard to its conflict of law principles.
16.2 Any dispute arising out of or in connection with these Terms or any engagement shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved within 30 days, the dispute shall be subject to the exclusive jurisdiction of the courts of Thane, Maharashtra.
17. Entire Agreement
These Terms, together with the applicable Quotation for a given project, constitute the entire agreement between the Client and the Company with respect to the Services, and supersede any prior discussions, representations, or agreements, whether written or oral, relating to the same subject matter.
18. Contact
For any questions regarding these Terms, please contact:
Date: 14 September 2026